Have you had a good experience with us?

 We are committed to providing an empathetic and high-quality service. Your opinion and feedback are very important to us. 

We are keen to hear about what we are doing well, as well as anything you feel we can improve upon, so that our team can continue to deliver great care. 

Simply let us know your feedback and your experience at Eden Vets Referral through this online form and we will review and add your comments to our website.

    I am happy for this review to be published on the website and Social Media using both my name and pet name only

    “I owe my boys life and
    mobility to the team at
    Eden”

    What can I say other than I feel like I owe my boys life and mobility to the team at Eden, Thanos is a complex orthopaedic case who will have life long issues needing constant intervention but the team at Eden ensure he is happy and healthy and that I’m also looked
    after through every stage of his treatment. When he needs to go into theatre the team update me throughout the day and put up with all my requirements to help his stay comfortable. Owning a young dog with such complex needs is worrying and stressful but when you have a good team on your side it makes things so much easier
    Melanie

    “The whole team were
    very knowledgeable,
    compassionate, and
    thorough. Nothing was too much trouble for them”

    Georgina diagnosed the problem quickly and Bolt is on his way to recovery. Bolt has qualified
    to be part of Team GB and is set to compete in the IGP world championships in April. I
    was obviously extremely concerned about Bolt’s lameness but with Georgie’s expertise combined with the help of PawFit Veterinary Physiotherapy we’re back on track and should
    be able to represent GB in April’.
    Alison

    “Friendly and helpful”

    Pepper and I were referred to Eden Vets last year. Everybody was friendly and helpful and even though we hadn’t been before we felt at home.
    Eve explained everything thoroughly
    and in a way I could understand. Apart
    from Pepper being poorly, we had a lovely experience and he is back to his normal self. Thank you for looking after us !
    Jo Allen

    “We saw vet Genevieve and she couldn’t have been more helpful”

    We saw vet Genevieve and she couldn’t have been more helpful. Genevieve, answered all of our queries and gave us lots of additional advice for the care of our 15 year old Cockerpoo, Poppy.

    Poppy was quite excitable and particularly flighty on the day and was due to have her vaccination, but Genevieve, remained really calm, took control and managed to give Poppy her jab with no problems.

    Thank you very much Genevieve and the team.
    Jackie