Friendly staff Reassurance from start to finish

We had Eden Vets recommended to us for our new little kitty. They were fantastic. So caring and really put us and our cat at ease.

Excellent service, highly recommend!!

This was our first visit to Eden and we're super impressed with everything. The staff were all super lovely and we would highly recommend.

Lovely vets and staff

Twice in three months Eden Vets have saved the life of our Weimaraner Bloo. The first time he was in the care of their hospital for four days undergoing tests until they found he had bacterial pneumonia. They successfully treated him and he made a recovery. Last week we had to rush him in again with the same condition and once afain they saved his life. The first time he caught the pneumonia has left a weakness in his lungs that cannot be fully cured. All the staff have been brilliant and Vets Laura and Ginnie were amazing and kind as was Martha the nurse. The communications were fantastic and we were contacted regularly every day to not only update us on Bloo's progress, but also to let us know the cost implications. Thankfully, we were insured and Eden Vets dealt with the claim to. I cannot recommend them highly enough.

My dog Lady was extremely poorly and even Eve the vet at Eden wasn't sure she would survive the weekend. Now 3 weeks later she is back to being healthy and her old self. We cannot thank Eve and all the staff at Eden who looked after Lady and cared for her. Eve kept us updated at all times even on a Sunday, she didn't sugar coat what she needed to explain to us but made sure we understood just how ill Lady was. Would recommend to anyone for the amazing care and attention they gave Lady.

Absolutely 5 star care. Highly recommend

We are so grateful to the wonderful team at your clinic. All the vets were so kind and attentive, always keeping us updated on how everything was going. Wishing your clinic success and many happy, healthy patients in the future!

Rosie has yet again received 5* treatment here! They are incredible very fair priced and we will always use them. Luna our other lab is seen here and again perfect, Thankyou she’s much better at home enjoying cuddles

Excellent service ,and advice. Great care and consideration given to our elderly pet. Very knowledgeable vets , with very considered options given towards the treatment and costs. Always a friendly speedy service given by All staff within the practice whether on the phone or in the surgery.

I recommend my parents to your practice for a second opinion for their old, very sick cat. The vet that we initially saw (Jenny) was so kind and patient and told us our options without being pushy, but made it clear because of his age and condition, putting him to sleep would be best at this time. They took him home for a last night of cuddles and to make a decision. We returned on Saturday 30th November for the appointment. Dexter has been a very much loved family pet for 15 years so we were all really upset. On arriving at the Shavington branch, one of the staff was there to greet us, and walked us straight through to the family room, which was really appreciated. There, we were given time to say goodbyes. The family room is brilliant and each of the personal touches, from the final treats, blankets, tissues and low lighting were a massive comfort to me and my family. We were able to keep our pet on our laps, so that he spent his final minutes cuddled up with his family, instead of on a cold table. The vet we saw today I think she was called Gemma, was incredibly supportive and really led where we needed her to. Each of the personal touches that Eden Vets and their caring staff provided made such a difficult day so much easier, and it was a massive comfort knowing that our cat passed over to rainbow bridge in the most comfortable way possible. Thank you for putting our animals first, it's really good to know that as a business you can be trusted to lead with the best for our pets rather than what will make the most money, which is really appreciated in a time where emotions are high and decision making is difficult. My parents are now transferring their dogs over to your care after the service they have received this week. Thank you all for your care.

Highly recommend this practice. A very professional and supportive team.

Lovely people during the worst time. They are the best.

Eden and Georgie have been fab over the past 8 months with myself and Jam. He’s had a rough year with Illiopsoas strain, OCD and a spinal issue but each time I’ve been up all the staff have been friendly and helpful. He’s had stem cell, PRP and arthroscopy treatment and despite not loving being handled pulls me into eden each time for a fuss. Highly recommend them!

I highly recommend Eden Referrals. After being originally referred here for scans & lameness investigations, my own vet also requested a biopsy was done due to some ongoing issues with my dog’s gums. We had an initial consultation with Georgina & she was happy to do the biopsy whilst he was under but also suggested a CT to rule out the possibility of a tumour. Unfortunately the results did come back as a benign tumour. Rocky underwent a rostral bilateral mandibulectomy a few weeks later at Eden. The care throughout has been incredible- it made a worrying time a lot more bearable knowing he was in such safe, caring hands. He isn’t always an easy dog to handle & deal with but I always felt the staff went above & beyond to make it as least stressful as possible for him & me. Thank you to everyone at Eden!

First trip in after taking on a rescue. Very impressive. Had a 2nd visit for annual check, excellent service .

We’d like to thank Dr. Laura, Dr. Kate, the nurses, and all the staff at Eden Vets for your professionalism, kindness, and the wonderful care you have provided to Lup Lup and our family. From the initial consultation, every follow-up, ultrasound, hospitalised to the recent surgery. We have always felt reassured and confident knowing Lup Lup was in such capable hands, especially during the difficult moments when she had to undergo surgery for colitis. Thank you for all the amazing care.

Words can not describe how AMAZING Eden is! The amazing Laura and her fabulous team of nurses quickly discovered what was wrong with my jellybean after a number of wrong diagnosis’ and got to work on making this boy better! He was extremely poorly when coming to Eden and it was very touch and go but once Laura got a plan in place my boy quickly started to feel like himself again and now 3 weeks later is completely back to normal. We just had our last consult as Laura wanted to make sure he was all better before closing out referral, she is extremely thorough but also won’t waste money where it’s needed and doesn’t order unnecessary tests! The team of nurses at Eden go ABOVE and beyond for our animals, they send picture messages and update twice a day, jellybean really captured the heart of one of the nurses and I really can’t thank her enough for the exceptional care she gave to my boy! Jellybean sends lots of purrs and kisses to Eden and we want you to know we are eternally greatful for the outstanding love and care you gave to our handsome boy! Anyone would be BLESSED to use Eden as there vets referral or not and I know where I will be taking my others if I am in doubt! Thank you Eden!

Myself and Pablo can’t thank Eden Vets enough for their services. The reception team are so friendly and helpful, and always make you feel welcome. We have seen many of the vets who are all absolutely second to none in their experience and knowledge. Pablo has recently been seeing Georgie for a complex case. She has listened and taken on board all of my concerns about his health, despite his condition being rare and hard to work out a treatment plan for! He’s now on his second round of PRP injections and is getting on amazingly. Thank you Georgie and all the Eden team!

Very kind and patient vets Reception staff all lovely

Our bella became ill while we were on holiday. We rung Eden vets up. They saw us that day. They were very freindly and so helpful. They were mindful that we were on holiday and said they would see us again if needed before we travelled home. The medicine she was given along with the advice worked a treat and we didn't need to go back. Would definitely recommend this practice. Thank you guys for making our bella feel better

How can u improve on perfection. Eden vet practice are fantastic, from the professional reception team to the caring, professional and kind vets and nurses. My little dog Teddy has seen Lucy a number of times. Lucy is empathetic and compassionate. She is lovely with Teddy and my husband and I cannot praise her enough. Thankyou to everyone.

Sadly had a very tragic weekend but the vets & VN were excellent

Just wanted to say how welcoming all the receptionists are at Eden Vets. I would highly recommend Jess from the client care team - she is knowledgeable, caring, compassionate, she is very professional, and nothing is too much trouble for your fur baby! ❤️ Sara

Really friendly practice, feels like you are in safe hands here

Really professional, our dog had a ruptured crutiate and required an operation. The surgeon explained the procedure in great detail, and so far, post op looks promising. Long recovery but looking better after just one week.

I cannot fault anything about Eden Vets in the slightest. My young springer spaniel developed lameness in her right leg and Ed from Eden Vets identified the problem. My dog had cracks in both elbow joints which was a genetic disease. Ed was quick to book her in for the operation and she is now back to 100% health. During consultation Ed was very informative about what the problem was, how to resolve it and talked me through the operation. The service Ed and Eden Vets provided was faultless - I cannot recommend them enough!

Eden vets are AMAZING! From the receptionists, to the nurses, to the vets. They treat us like family and their care is phenomenal. I know our dogs are in safe hands and I would 100% recommend Eden to anyone.

Always friendly and welcoming. Polite and professional service, with great care for all our Siamese and Oriental cats.

Every time we've been has been a lovely and informative experience. The nurses, vets and receptionists always explain clearly the problem, causes, treatments and prevention. Everybody is super friendly and I won't be going anywhere else!

What a miracle you have done for my Bella Selman! Pulled through... back home, doing amazing 95% there now on the Meds thank you SO SO much to Eden Vets at Shavington Kate and your team I cannot express my gratitude to you enough, you have been the best specialists and now Bellas vet for aslong as she needs you for... they have literally made her the Bella she always was with their dedication its incredible! We thought she was ready to give up... now she has a new lease of life! Still a tired little lady but full of life, eating, drinking, playing kissing! Shame you couldn't stop the snoring but will do!! 😅😇

We had to say our final goodbye to Missy this morning. Everyone was so kind & understanding. Difficult to find the words to express our thanks but so very grateful to all of the Team @ Eden Vets for the support to Missy & us in our final time together.