Laura and her team provided outstanding service. They were supportive towards the care of my cat.

Great vets, great service - never had any issues.

Here’s a polished, heartfelt review you can use for Eden Vets in Shavington and especially for Viorela (Viola) Singeorzan: ⸻ ⭐⭐⭐⭐⭐ A Truly Life-Changing Experience for Coco Our dog Coco was referred to Eden Vets due to her extremely complex skin allergies. We had tried everything possible with our regular vets, but nothing seemed to help. She was constantly scratching, rubbing herself along the floor, and losing large amounts of fur. Her paws were so sore from biting that they would bleed, and she became so uncomfortable she would barely move from her bed. It was heartbreaking to see her lose interest in everything she used to love. Once the referral to Eden was made, we were contacted the very next day and booked in for a consultation. From the moment we arrived, the care we received from Viorela Singeorzan was incredible. Our first visit was very in-depth, with Viorela taking the time to fully understand Coco’s history. She ran multiple tests during the appointment and discussed the results with us before we left. She had a good idea of what the underlying issue might be but explained clearly that we still needed to identify the root cause of the flare-ups. We were given a plan to follow, but unfortunately Coco quickly worsened. After contacting Eden again, Viorela arranged to see us immediately. That same day, she prescribed a brand-new medication, Zenrelia—so new that no animals at our own vets were on it yet. Within just two weeks of starting the medication, Coco began making amazing progress. Her itching has reduced significantly and the biting at her paws has improved dramatically. Her fur is slowly growing back, the bald spots are becoming less noticeable, and she is finally sleeping through the night. Best of all, she has started playing with her brothers again. Our little girl is slowly returning to the diva she has always been, and it’s such a relief to see her happy. I cannot thank Viorela enough for her passion, expertise, and genuine care for Coco. She has gone above and beyond for us. The rest of the team at Eden have also been wonderful—friendly, helpful, and extremely accommodating with appointments, especially since we travel from Stafford for Coco’s dermatology care. While Coco is improving, she still remains under Viorela’s care with regular reviews as we continue to work towards finding the exact root cause of her allergies. We’re hopeful that with her guidance, we’ll get the answers we need soon. Eden Vets and Viorela have truly changed Coco’s life—and ours. We are incredibly grateful.

We can’t recommend Eden Vets (both sites) highly enough. The staff are so kind and considerate of your situation whilst also being fantastic with animals. They took great care of our cat, remembering when he’d been in the week before and taking the time to fuss over him. Lovely staff and practice.

Recently moved both dogs here after service at another vets locally seemed money orientated rather than about the animal. Eden have been brilliant on every visit. The clinic is calm clean and welcoming. They really proved how caring they are when we recently put one of our dogs down. They made the whole situation as easy as possible. All the staff were compassionate and supportive whilst keeping the dogs best interests in mind. I can't thank them enough.

Great customer service every time!

Our cat Hector recently underwent a ventral bulla osteotomy at Eden Vets under the care of Ginnie Jones, and I cannot thank the team enough for the incredible care he received. From the very first consultation through to surgery and aftercare, Ginnie and the whole team showed such professionalism, skill, and compassion. The procedure was explained clearly, updates were given at every step, and we always felt Hector was in the very best hands. The surgery has truly been life-changing for Hector. His recovery has been excellent, and it’s amazing to see how much more comfortable and happy he is now. We were shown photographs of the surgery and were given detailed explanations that really helped us understand what he had been through, which we deeply appreciated. We are so grateful for the outstanding care and expertise at Eden Vets and would not hesitate to recommend Ginnie and the team to anyone needing specialist veterinary treatment.

Always amazing with my American bully and have been super helpful so far

Eden and Georgie have been fab over the past 18 months with myself and Jam. He’s had a rough year with Illiopsoas strain, OCD and a spinal issue but each time I’ve been up all the staff have been friendly and helpful. He’s had stem cell, PRP and arthroscopy treatment and despite not loving being handled pulls me into eden each time for a fuss. Highly recommend them! Sadly we had issues with my youngest Oz and again the care she has received has been nothing but exemplary She’s sporting a very sexy post surgery look

Great vets we use them to look after our fur baby

Great practice, the staff are knowledgeable and friendly. The dogs love their visits.

Great service.

Review left on behalf of my mum n dad who would like to thank all the staff at Eden Vets after the treatment their sheltie Milo received resulting in him bring discharged today and without their Professionalism and dedication Milo would still be stuggling on a daily basis...Also their aftercare was nothing but outstanding and a special Thank You goes to Edward and Georgina.....Thank you Hazel, Carl and Milo...

Fantastic vets who go the extra mile for our babies. Spotlessly clean, bright and modern but still really inviting. This practice is totally focused on making you and your pet at ease and keeping them healthy. From the reception staff to the vets themselves, everyone is friendly knowledgeable and compassionate. The fact they have the capacity to do overnight intensive care and operations on site mean there's way less upset and disruption. They also do home visits and offer a to put to sleep at home service. This is not only the best vet in our area, but the best vet I've ever been lucky enough to use. First class.

The Team at Eden have been absolutely brilliant looking after Margs. It’s never straightforward looking after another vets pet (we are the worst worriers and know too much!) but from my initial worried messages to the reception team through to the nurses and the vets everyone has been absolutely wonderful. What reassures me most is that she has the continuity of staying at the same place for the initial consultation through to advanced diagnostics and nursing. Everyone has been so thorough, have kept me updated and been reassuring, practical and straightforward. I even got sent a little picture of her being fussed by the night nurses. Thank you very much Eden ☺️

Eden Vets are exactly what every visit to a veterinary should be. Fabulous facilities, modern surroundings and fantastic staff. They really do care. Our dog is very nervous but they dealt with her beautifully. A special mention to the brilliant Georgina Timms. Outstanding! So approachable, great communication and took away our worries in so many ways. What a great team they are at Eden Vets. Wished we lived closer but we were there for a referral. Thank you Eden Vets!

Excellent service from the start! Referral for CT, great communication and help from the team, Courtney on reception lovely and helped with any questions and guide me in right direction! Emma is wonderful, made me feel more relaxed and cared for throughout the experience, nursing care for my dog was excellent! Couldn't have asked for any better service!! Highly recommended

Our 11 year old dog had a limp on his front leg and after a specialised ultrasound Georgina diagnosed arthritis in his elbow which had had the knock-on effect of causing tendonitis in his shoulder. One condition required rest and one required movement so difficult to treat. However, after two PRP procedures (regenerative medicine whereby the dog's platelets are injected into the affected area to stimulate healing) Murphy improved massively. There was a long period of recovery but it was worth it. Georgina was wonderful, such skill and knowledge in abundance. A very personable, kind and delightful person to deal with. Thank you so much!

So grateful for how Jennifer and the team supported me through the difficult decision to put my dog to sleep. The family room is a great idea which offers a calming and peaceful place in which to say goodbye

Absolutely amazing vets who go above and beyond! My girl Purdy was in for over a week and the love, care and hard work given to her was incredible. They kept my updated at all times, we got to go visit her in a lovely room and was always made welcome by reception staff. I can honestly say they are the best vets around and I am so glad I got to bring Purdy home without them this wouldn’t have been possible.

our french bulldog is 4 months old and hurt his arm, Eden vets are absolutely perfect and i recommend them to anyone who is in need of a perfect vets!, i would like to say a massive thank you to all the nurses and a huge thank you to ed who did surgery you truly are amazing and me and tom both appreciate everything you have done for casper 👏👏💙

I couldn’t be more grateful to the Eden vets team but especially Lucy for how they’ve taken care of Koda since we moved to the area three months ago. Koda was struggling with ear issues for 18 months and his previous vet were getting nowhere with him. We felt like we were going around in circles and that whatever was causing the issues was never going to be fixed. In three months Lucy met Koda for the first time and has just signed him off now with signs of issue gone. He’s nothing short of transformed, and the really telling thing is how happy and comfortable he is going to the vet now. That’s purely down to Lucy and the Eden Vets Sandbach staff. A big thank you from Faye and I, and especially Koda.

Excellent and knowledgeable vets and nurses at Shavington. Ladies on the reception desk are always helpful and friendly. You can see they all love and care for the animals they meet. I would never go anywhere else. Thank you to you all.

Friendly staff Reassurance from start to finish

We had Eden Vets recommended to us for our new little kitty. They were fantastic. So caring and really put us and our cat at ease.

Excellent service, highly recommend!!

This was our first visit to Eden and we're super impressed with everything. The staff were all super lovely and we would highly recommend.

Lovely vets and staff

Twice in three months Eden Vets have saved the life of our Weimaraner Bloo. The first time he was in the care of their hospital for four days undergoing tests until they found he had bacterial pneumonia. They successfully treated him and he made a recovery. Last week we had to rush him in again with the same condition and once afain they saved his life. The first time he caught the pneumonia has left a weakness in his lungs that cannot be fully cured. All the staff have been brilliant and Vets Laura and Ginnie were amazing and kind as was Martha the nurse. The communications were fantastic and we were contacted regularly every day to not only update us on Bloo's progress, but also to let us know the cost implications. Thankfully, we were insured and Eden Vets dealt with the claim to. I cannot recommend them highly enough.

My dog Lady was extremely poorly and even Eve the vet at Eden wasn't sure she would survive the weekend. Now 3 weeks later she is back to being healthy and her old self. We cannot thank Eve and all the staff at Eden who looked after Lady and cared for her. Eve kept us updated at all times even on a Sunday, she didn't sugar coat what she needed to explain to us but made sure we understood just how ill Lady was. Would recommend to anyone for the amazing care and attention they gave Lady.

Absolutely 5 star care. Highly recommend

We are so grateful to the wonderful team at your clinic. All the vets were so kind and attentive, always keeping us updated on how everything was going. Wishing your clinic success and many happy, healthy patients in the future!

Rosie has yet again received 5* treatment here! They are incredible very fair priced and we will always use them. Luna our other lab is seen here and again perfect, Thankyou she’s much better at home enjoying cuddles

Excellent service ,and advice. Great care and consideration given to our elderly pet. Very knowledgeable vets , with very considered options given towards the treatment and costs. Always a friendly speedy service given by All staff within the practice whether on the phone or in the surgery.

I recommend my parents to your practice for a second opinion for their old, very sick cat. The vet that we initially saw (Jenny) was so kind and patient and told us our options without being pushy, but made it clear because of his age and condition, putting him to sleep would be best at this time. They took him home for a last night of cuddles and to make a decision. We returned on Saturday 30th November for the appointment. Dexter has been a very much loved family pet for 15 years so we were all really upset. On arriving at the Shavington branch, one of the staff was there to greet us, and walked us straight through to the family room, which was really appreciated. There, we were given time to say goodbyes. The family room is brilliant and each of the personal touches, from the final treats, blankets, tissues and low lighting were a massive comfort to me and my family. We were able to keep our pet on our laps, so that he spent his final minutes cuddled up with his family, instead of on a cold table. The vet we saw today I think she was called Gemma, was incredibly supportive and really led where we needed her to. Each of the personal touches that Eden Vets and their caring staff provided made such a difficult day so much easier, and it was a massive comfort knowing that our cat passed over to rainbow bridge in the most comfortable way possible. Thank you for putting our animals first, it's really good to know that as a business you can be trusted to lead with the best for our pets rather than what will make the most money, which is really appreciated in a time where emotions are high and decision making is difficult. My parents are now transferring their dogs over to your care after the service they have received this week. Thank you all for your care.

Highly recommend this practice. A very professional and supportive team.

Lovely people during the worst time. They are the best.